For an organization's information technology, infrastructure management (IM) is the management of essential operation components, such processes, equipment, data, human resources, and external contacts, for overall effectiveness. Our array of services ensures that you are able to focus on your core business while we manage your IT Infrastructure and provide support services to your customers. We offer 24/7 services to minimize downtime and provide optimised operations by applying the appropriate standards and governance like ISO and ITIL/ITSM.
Our IT infrastructure Management portfolio covers following services:
- Network Design and Optimization
- Managed IT Services including server and desktop environment management
- Network and Security Management and Monitoring
Key benefits
- Improved ROI and reduced TCO through standardization and more efficient operations by taking advantage of our 3O (Onsite-Offsite-Offshore) delivery model and flexible pricing model
- Reduction of risk through guaranteed service levels, reduction of incidents, predictive cost modeling, and minimized staff turnover impact.
- Improved support and end-user experience
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